Terms & Conditions of Services

Effective Date: 26/04/2024

 

These Terms and Conditions ("Terms") govern the use of services ("Services") provided by Ako ("We" or "Us") through our website and other platforms. By using our website or engaging our Services, you ("Client" or "Learner") agree to these Terms.

Agreement
By accessing or using any of our Services, the Client agrees to these Terms. These Terms are binding whether or not a formal contract is signed.

Services
Ako provides various services as outlined on our website. All services will be provided at the agreed-upon price, communicated before the commencement of the service.

Payment
Payments for services are required either in full upfront or as specified at the time of booking. A non-refundable deposit may be required for certain services, which will be communicated during the booking process. All e-learning services are non-refundable. Online payments are accepted, and all invoices must be paid by the due date.

Bookings and Cancellations
Service appointments will be confirmed at least 2 weeks in advance. If the Client wishes to cancel or reschedule, 72 hours’ notice is required. Cancellations made with less than 48 hours' notice will result in forfeiture of the service or payment, with no refund.

Use of Services
We will deliver services and products with care, skill, and diligence.

Intellectual Property
All materials, content, and resources provided by Ako remain our property. Sharing, copying, or redistributing any content without prior consent is prohibited.

Dispute Resolution
Any disputes arising under these Terms should be resolved through direct negotiation between both parties.

Governing Law
These Terms are governed by New Zealand law and will be interpreted in accordance with the laws of New Zealand.

By using our website, services, and products you acknowledge that you have read, understood, and agree to these Terms and Conditions.

For any questions, please contact us at: kiaora@akoacademy.co.nz